Privacy Policy
Last updated: September 2026
This policy explains what personal data Chore Scape collects, why, and what rights you have over it. It applies whether you use the app as a parent, carer, or the person completing tasks.
Who we are
Chore Scape is the data controller for the personal data described in this policy. You can contact us at support@chorescape.co.uk about anything in this policy, including to exercise any of the rights listed below.
What we collect
- Account details: display name, email address, and a PIN used as your account password (stored as a secure one-way hash, never in plain text).
- Task ("quest") data you or a linked family member create: titles, descriptions, due dates, rewards, and completion status.
- Photos submitted as proof a task was completed, where that feature is used.
- In-app progress data: points, virtual currency balances, and unlocked collectible cards.
- Which family member(s) your account is linked to (a "Warrior" and their linked "Strategist").
Why we process your data
We rely on two lawful bases:
- Contract — most processing (account creation and task tracking) is necessary to provide the service you've asked us for.
- Consent — for optional features, such as enabling photo proof of task completion or biometric login, which you can decline or turn off at any time in the app's settings.
Who we share it with
We use a small number of specialist providers ("processors") to run our apps. None of them may use your data for their own purposes.
- Supabase — hosts our database, file storage, and user authentication. Our project's data is hosted in Supabase's EU (Frankfurt) region.
- Resend — sends transactional emails on our behalf, such as sign-in verification codes.
Resend is a US-based company. Where your data is transferred outside the UK, we rely on the data protection safeguards it commits to in its own terms (such as the EU-U.S. Data Privacy Framework or standard contractual clauses) to ensure it stays protected to UK standards.
We do not sell your data, and we do not share it with anyone else for marketing purposes.
Children's data
Chore Scape is designed for anyone who wants a gamified way to manage chores and routines, whether that's an adult using it independently, an adult linked to a support person for accountability, or a child using it under a parent or carer's supervision (a "Strategist" account). Where a Warrior account does belong to a child, it's set up and linked by their parent or carer, who retains oversight of the data associated with it. In every case, we collect no more data than is needed for the app to function, and we don't use any user's data for marketing or profiling.
How long we keep it
We keep your data for as long as your account is active. If you ask us to delete your account, we delete your account records and any files you've uploaded (such as proof photos) within a reasonable time, and in any case within 30 days.
How we protect it
- All traffic between our apps and our servers is encrypted in transit.
- Data at rest is encrypted by our hosting provider's infrastructure.
- Access to your data is restricted by row-level security policies, so one family's data is never visible to another's.
- We don't embed administrative credentials in the apps themselves.
Your rights
Under UK GDPR, you have the right to:
- Ask what personal data we hold about you, and get a copy of it (right of access).
- Ask us to correct inaccurate data (right to rectification).
- Ask us to delete your data (right to erasure), subject to any legal reason we may need to keep it.
- Ask for a portable copy of data you've provided to us (right to data portability).
- Object to certain kinds of processing.
To exercise any of these rights, email support@chorescape.co.uk. If you're not satisfied with our response, you have the right to complain to the UK Information Commissioner's Office (ico.org.uk).
Changes to this policy
If we make significant changes to how we handle your data, we'll update this page and, where appropriate, notify you in the app.